According to Salesforce, here’s how to improve tech adoption for sales teams. Let customer-centricity drive tech adoption. Customer-centricity enables you to align your business’s processes and services with customer expectations. Keeping the customer journey and needs at the core of your digitalisation efforts can help you deliver convenient and personalised experiences – creating a stickiness…
As one of the largest enterprises in the world and a leader in developing productive and seamless experiences for customers, we lean on Salesforce’s guidance on how to encourage and enhance workplace efficiency and productivity. Start by choosing, hiring, and leading a team ready to collaborate. An attitude of gratitude goes a long way at…
Of all the available tools and solutions on the market – nothing can add more value than an intelligent CRM. A well-executed CRM can help your business in countless ways. Whether you’re a startup or a well-established enterprise, the most beneficial action you can take is to adopt an intelligent system that captures and nurtures…
From its inception in 1999, Salesforce has turned from a classic CRM platform into an ever-evolving ecosystem serving businesses across every industry – as well as being the #1 CRM provider worldwide, it continues to lead in innovation, user-experience trends and technological growth. So what are the Salesforce trends to keep an eye out for…
The future for businesses was always going to be digital, but 2020 brought that inevitability forward quickly. By embracing technology, customer experience advancements and business intelligence in your strategy – your business and employees are better placed for the future. Here are four ways a small business can grow using Salesforce. Make better-informed decisions. You…
We could spend our days talking about the many reasons we love Salesforce. Still, one of our favourite and undeniable advantages of the platform is AppExchange – Salesforce has its own trading application store offering its users access to over 3000 apps! Here are our top picks: Formstack.Formstack allows you to create Salesforce forms and…
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