Keep Your Customers Coming Back & Embrace These Engaging Trends.
Are you ready to elevate your customer experience and set your brand apart in today’s competitive landscape? Here we uncover the…
How to Develop a Successful Business Growth Strategy.
How to Develop a Successful Business Growth Strategy Not all businesses are created equal. A solid growth strategy is more than…
Salesforce update: Insights on AI and the Future
Generative artificial intelligence (AI) can potentially change the global economy significantly. In an interview with Clara Shih, the CEO of Salesforce…
Are you making the most of your remaining budget before EOFY?
Have you been putting those CRM optimisations to the side? Now is the time to use your FY23 budget to boost…
6 Ways to Use Connectivity to Enhance the Workplace Experience
Connectivity has become a buzzword everywhere in our daily lives. From smartphones to smart homes, we are always looking for ways…
What is Salesforce Digital Engagement?
With Salesforce Digital Engagement, businesses can create a seamless customer experience and foster stronger customer relationships, ultimately driving customer satisfaction and…
The Role of Employee Experience in Delivering Exceptional Customer Experience.
We all know that delivering exceptional customer experience leads to increased revenue. But have you ever wondered who deserves credit for…
Salesforce has announced the launch of its latest AI product, EinsteinGPT.
Salesforce has announced the launch of its latest AI product, EinsteinGPT, which uses the large language model from OpenAI to power…
Creativity & productivity in the new workplace.
Why does creativity mean productivity in the new workplace, and how can technology boost creativity? Creativity and productivity are no longer…
Delivering Efficiency and Personalisation for Businesses and Customers
– Our key takeaways from the Salesforce Spring Release 2023. With rising costs, inflation, and increased scrutiny to the bottom line,…
Salesforce Spring ’23 Release — Here’s What’s New!
Salesforce has significantly updated its Sales Cloud, Service Cloud, Flow & Deployments, and Account Engagement products. Here we take a closer…
Power of the Cloud: A 7-Step Guide to Implementing an End-to-End Solution.
The rise of cloud-based solutions has led to the development of new and innovative technologies. Machine learning, artificial intelligence, and the…
Fav tips on how to make your content work.
See what content we think you should be creating and sharing in 2023. Social media is one of the most vital…
What can you do to improve innovation in 2023?
Innovation creates opportunities for greater efficiency, cost reduction and a more committed and productive environment. With so many excellent innovative workplace…
How to Use Automation for a Stress-Free Holiday Season
How can you prepare your business for the upcoming holiday season? Embrace automation! Automation takes care of the busy work when…